Well one thing is for sure, Malaysia is a long way from Boston - my journey was 6 hours from Boston to LA, 13 hours to Taiwan, and another 4 1/2 from there to Kuala Lumpur - add in the stop over time and door to door about 34 hours each way...
Was it worth it? Well yes I think so - I learned a lot in a short time about the state of ECM in Malaysia in particular and Asia in general. I enjoyed listening to some outstanding speakers, some of whom I would love to get to events here in the West, ran a pretty intensive day long workshop - and discovered to my surprise that CMS Watch is quite well known in the region!
Highlights? A series of outstanding presentations from day one are worth noting. I can genuinely say that all the speakers were top notch, and all added genuine new thought and insight to the topic of ECM - you can't say that about many conference tracks.
I thought I would just list a few things that left me thinking over a couple of different blog posts.......First up was the presentation by Professor Eric Tsui, Professor of Knowledge Management at The Hong Kong Polytechnic University:-
- He stated the challenge for is to only manage critical knowledge/information
- Pushed the value of the knowledge/content audit (and seemed to have devised a solid methodology for doing so called STOCKS)
- Emphasised the need to understand that there exist two kinds of Taxonomy (descriptive vs nagivational)
- Gave me/us tips to both Yahoo Pipes (which I confess to having been ignorant of before) and www.anecdote.com
- Recommended that when building filing structures you have a "To be classified" folder - which is better than sticking the content just anywhere and its volume/contents represents a good bellweather as to the validity/success of your taxonomy