Monday, May 21, 2007

BPM and ECM again.....

Its now sort of official so I can talk about it here - I am currently developing a training scheme on the topic of BPM (Business Process Management). Business Process change and workflow have long been my first love (work wise at least!) and so this is something I am enjoying very much.

It is in the handling of business processes - that ECM projects stand or fall. As I have said often, the failure rate for ECM is staggeringly high - and the reasons for this are manifold. Poor selection techniques, under budgeting etc etc - but at core its the business processes. ECM exists to help you manage information and information is always related to a business process. Yet as we know all too often ECM systems often become expensive static vaults.

In researching for the training course, I am frankly shocked at the level of consulting and analysis skills in the marketplace. When I myself was doing this kind of work in the mid to late 90's every business analyst knew how to accurately capture requirements, model processes etc etc. But so many of those skills seem to have fallen into redundancy in the past 10 years.

My hope is that this course in some small way can provide some hardcore skills training to the marketplace - and though its certainly important to talk about BPM technologies (and the course does) its more important ultimately to talk about the skills to manage processes - these are as much ECM as BPM in nature.

Thursday, May 03, 2007

A Buzzing UK event

I have just returned for a short but very intense visit to London. I was there primarily to speak at Internet World, but had the good fortune to see a lot of things at the show, and talk to many people.
I am writing this up whilst its still fresh in my mind (on the plane) and this trip has left me full of somewhat conflicting thoughts. Top of mind was the conclusion (not just based on this quick visit) that the UK is currently in the early throws of a technology boom, and it looks set to last. What European people were taking for granted at the show, struck me as a level of buzz, interest, excitement and confidence that I have not seen in a long while. And frankly it was in stark contrast to what I have been seeing in the US over the past couple of years.....
Another observation was that the UK tech start up's are looking to expand into Europe and Asia (and in that order) - yet just a few years back the US would have been the first place outside of home that they would have targeted.
Yet another sideways observation was the level of interest in the vibrant and open French Presidential debate held this week - Brits interested in French politics ?!?! - First time in my lifetime for sure...
I am English and live in and love the US. So I am happy to see such vibrancy and Joie de Vivre in Europe, yet equally pained to exchange my lowly Dollar for strong Sterling.
Its not based on much but there seems to be a growing distance between Europe and the US, and it is to the US's detriment - the Europe I see a few times each year, just gets stronger and more vital each time - a long way from the 'Old Europe' I hear described to me by others.